Privacy policy

At OrbitGems (https://www.orbitgems.com), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name

Email address

Phone number

Billing/shipping address

Date of birth (if provided for astrological/tarot services)

Payment details (processed securely through third-party gateways like Razorpay, PayPal, etc.)

b. Non-Personal Information:

Browser type

Device information

IP address

Pages visited and time spent

Cookies and usage data

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2. How We Use Your Information

We use the collected information for purposes such as:

Processing and shipping your orders

Providing customer support

Sending order updates and promotional emails

Offering personalized product recommendations

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3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Third-party service providers (e.g., payment processors, shipping couriers)

Analytics and marketing tools (like Google Analytics, Facebook Pixel)

Legal authorities when required to comply with applicable laws

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4. Cookies and Tracking Technologies

OrbitGems uses cookies and similar tracking tools to:

Understand visitor behavior

Remember user preferences

Enable cart functionality

Provide relevant ads and offers

You can control cookie settings via your browser.

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5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Opt-out of marketing communications

Request data portability

Lodge a complaint with a privacy authority

To exercise these rights, contact us at: support@orbitgems.com

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6. Data Security

We implement appropriate security measures to protect your information, including:

Secure Socket Layer (SSL) encryption

PCI-compliant payment gateways

Restricted access to personal data

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7. Retention of Data

We retain your personal information only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their privacy policies separately.

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9. Children's Privacy

OrbitGems does not knowingly collect data from children under 13 years of age. If we learn we have collected personal data from a child, we will delete it promptly.

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10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised "Effective Date."

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11. Contact Us

If you have questions about this Privacy Policy, please contact:

vishal saini
OrbitGems
Email: support@orbitgems.com
Website: https://www.orbitgems.com